In this five-part series, we explore how two titans of industry—Jack Welch of General Electric and Steve Ballmer of Microsoft—ignited a data revolution that swept across corporate America, leaving an indelible mark on how businesses approach metrics, accountability, and culture. Their influence extended far beyond their own companies, setting off a chain reaction that would reshape industries from finance to entertainment, ultimately leading to the complex data landscape we navigate today.
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In the world of data-driven decision making, we often fall into a trap that I call the “measurement paradox.” It’s a sneaky cognitive bias that leads us to focus on what’s easily measurable, rather than what’s truly important. Let me illustrate with a simple example.
Read MoreHis words are chilling in their simplicity: “Oracle, I need two minutes to take a bathroom break … The truth is, we don’t really turn it off. What we do is, we record it, so no one can see it … we won’t listen in, unless there’s a court order.”
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