We often say AI’s mistakes are "by design," but they’re really not. AI wasn’t built to fail in these specific ways—its errors emerge as a byproduct of how it learns.
But what if we actively use them as a tool instead of just tolerating AI’s weird mistakes or trying to eliminate them?
Here are some unexpected but potentially valuable use cases where treating AI mistakes as a form of bias—rather than just failure—could lead to new insights and innovations.
Read MoreDigital coworkers are no longer hypothetical. AI-driven agents—agentics—are creeping into every function, every decision process, and every interaction within organizations. In some ways, they are the executive dream—they don’t need coffee breaks, demand raises, or call in sick. And yet, they’re reshaping work in ways few leaders are prepared to handle.
Read MoreToday, I'm sharing news of an initiative occupying my thoughts and research: the Global Student & AI Rights Pledge & Declaration. These are two initiatives I architected as part of presentations I gave this year at ICTE 2024. But before I detail these efforts, I want to emphasize something important: this isn't just another policy document destined to gather digital dust in some institutional repository.
Read More
