We often say AI’s mistakes are "by design," but they’re really not. AI wasn’t built to fail in these specific ways—its errors emerge as a byproduct of how it learns.
But what if we actively use them as a tool instead of just tolerating AI’s weird mistakes or trying to eliminate them?
Here are some unexpected but potentially valuable use cases where treating AI mistakes as a form of bias—rather than just failure—could lead to new insights and innovations.
Read MoreA student recently asked: “How can AI transform the relationships between the U.S. and African countries?” The premise is compelling—AI has the potential to drive transparency, trade, and governance reform, resetting relationships on healthier grounds.
But we’ve seen this movie before.
Read MoreFor years, we’ve heard that breaking down data silos is the holy grail of business transformation. We’ve been told that better pipelines, integrated analytics, and AI-driven decision-making will finally unlock the full potential of enterprise data. But here’s the question no one seems to ask: What if we’re still thinking too small?
The real challenge isn’t just technological—it’s conceptual. We don’t just need better data governance or cleaner metadata. We need a way of thinking that moves beyond technical optimization and into deeper creative problem-solving. That’s where multidisciplinary thinking comes in.
Read MoreThe AI revolution is upon us, with businesses pouring billions of dollars into generative and predictive AI solutions. From crafting unique marketing campaigns to optimizing supply chains, these technologies promise to transform industries. Yet, there is a perplexing paradox: the savings and efficiencies promised by predictive AI far outstrip those of generative AI, yet both receive nearly equal investment and attention. What explains this phenomenon? Is it because they sound the same? Is it because nearly everything has been sprinkled with “AI”?” And what does it reveal about the priorities and strategies of modern organizations?
Read MoreDigital coworkers are no longer hypothetical. AI-driven agents—agentics—are creeping into every function, every decision process, and every interaction within organizations. In some ways, they are the executive dream—they don’t need coffee breaks, demand raises, or call in sick. And yet, they’re reshaping work in ways few leaders are prepared to handle.
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As we reflect on 2024 and look ahead to 2025, one truth stands out: in an era of unprecedented AI advancement, human capabilities become more crucial, not less. This paradox defines our moment—as technology grows more sophisticated, the distinctly human elements of transformation become rate-limiting factors for success.
Read MoreAngela Merkel’s recently published memoir Freedom arrives at a pivotal moment for organizational leadership. As Yascha Mounk notes in his recent Financial Times analysis, Merkel’s legacy reveals how competent management can coexist with systemic failure. This paradox resonates deeply in today’s digital transformation landscape.
Read MoreJust as beverage companies once managed their packaging waste, tech companies were once more straightforward about their data practices. But now, we’re seeing a troubling pattern of companies quietly expanding their data collection through obscure settings and opt-out mechanisms buried in lengthy terms of service.
Read MoreToday, I'm sharing news of an initiative occupying my thoughts and research: the Global Student & AI Rights Pledge & Declaration. These are two initiatives I architected as part of presentations I gave this year at ICTE 2024. But before I detail these efforts, I want to emphasize something important: this isn't just another policy document destined to gather digital dust in some institutional repository.
Read MoreDay 1 included pre conference sessions and my first Author Showcase. Loved speaking with interested faculty and clients and the promise of driving greater understanding, leadership, and marketable skills in the current programs.
The nice part of conferences turning into communities is reconnecting with wonderful people like the indomitable Fiona Allison from Emerald Publishing who encourages, supports, and champions her authors. So excited to be working with her on an upcoming project for 2025!
Saw Suzanne Clarks presentation on Transformative Leadership: Humor, Dialogue, and Artful Inquiry in Social Movements and Change. Through performance art, she creatively reimagines the power of questions in leadership, showing how artful inquiry can turn routine interactions into memorable exchanges that alter the perceived value of communication.
Here is to moody tapas waiters, live guitar, and leadership research!
