What If AI’s Mistakes Aren’t Bugs, But Features?

We often say AI’s mistakes are "by design," but they’re really not. AI wasn’t built to fail in these specific ways—its errors emerge as a byproduct of how it learns.

But what if we actively use them as a tool instead of just tolerating AI’s weird mistakes or trying to eliminate them?

Here are some unexpected but potentially valuable use cases where treating AI mistakes as a form of bias—rather than just failure—could lead to new insights and innovations.

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AI’s Newest Employee: Who Bears the Burden of Your Digital Coworkers?

Digital coworkers are no longer hypothetical. AI-driven agents—agentics—are creeping into every function, every decision process, and every interaction within organizations. In some ways, they are the executive dream—they don’t need coffee breaks, demand raises, or call in sick. And yet, they’re reshaping work in ways few leaders are prepared to handle.

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