When Good Management Becomes an Obstacle to Necessary Change
Angela Merkel’s recently published memoir Freedom arrives at a pivotal moment for organizational leadership. As Yascha Mounk notes in his recent Financial Times analysis, Merkel’s legacy reveals how competent management can coexist with systemic failure. This paradox resonates deeply in today’s digital transformation landscape.
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As we conclude our exploration of the evolving data culture in corporate America, we find ourselves at a critical juncture. The pendulum swings we've observed—from the data-driven efficiency focus of the 1990s to the purpose-driven revolution of the 2010s—have set the stage for a new era of complexity. The advent of artificial intelligence (AI) is not just another technological advancement; it represents a fundamental shift in how organizations must approach skill development and organizational design for data, purpose, and ethics.
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As we stand at the precipice of a new era in corporate evolution, the landscape before us is far more complex and nuanced than we could have imagined even a decade ago. The simple dichotomies of the past—efficiency versus humanity, data versus intuition—have given way to a trilemma that threatens to reshape the very foundations of organizational structure and leadership. This piece aims to unravel the intricate web of challenges facing modern businesses as they attempt to balance data-driven decision making, purpose-driven cultures, and the looming ethical considerations of the AI age.
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As we entered the 2010s, corporate America underwent a seismic shift. The relentless pursuit of efficiency that characterized the 1990s and early 2000s gave way to a new paradigm—one that prioritized purpose and profit. While addressing crucial issues of employee burnout and societal expectations, this transformation inadvertently set in motion a chain of events that would profoundly impact data culture and leadership across organizations.
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With tell-me features and AI Tools, we forget the importance of and lose ambidexterity skills like managing details and thinking strategically. Additionally, the emphasis used to be on being able to talk to the box and not the people; now, we must reason with the box (and the people). Skills cultivating engaged stakeholders and executive sponsors weren’t emphasized as much but are now increasingly important. Those are radically different skills!
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AMBIDEXTERITY 101
To grow and innovate, we must successfully manage in between short- and long-term planning, fast and slow thinking, and certainty and uncertainty. We must learn to manage the tension between two poles.
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ADAPTABILITY 101
We must pivot between two modes in any situation (when it is needed). To hold our certainty or experience lightly to learn is the ultimate expression of adaptability.
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