When Good Management Becomes an Obstacle to Necessary Change
Angela Merkel’s recently published memoir Freedom arrives at a pivotal moment for organizational leadership. As Yascha Mounk notes in his recent Financial Times analysis, Merkel’s legacy reveals how competent management can coexist with systemic failure. This paradox resonates deeply in today’s digital transformation landscape.
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As we stand at the precipice of a new era in corporate evolution, the landscape before us is far more complex and nuanced than we could have imagined even a decade ago. The simple dichotomies of the past—efficiency versus humanity, data versus intuition—have given way to a trilemma that threatens to reshape the very foundations of organizational structure and leadership. This piece aims to unravel the intricate web of challenges facing modern businesses as they attempt to balance data-driven decision making, purpose-driven cultures, and the looming ethical considerations of the AI age.
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As we entered the 21st century, the landscape of corporate America began to shift dramatically. The relentless pursuit of efficiency and shareholder value that characterized the late 20th century gave way to a new paradigm that placed purpose at the center of business strategy. This transformation, called the “Purpose Revolution,” was driven by a complex interplay of social, economic, and generational factors. Human Resources (HR) played a pivotal role behind the scenes. In this article, we'll explore how this shift is redefining success in the corporate world and the challenges it presents for leadership, measurement, and accountability.
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As we entered the 2010s, corporate America underwent a seismic shift. The relentless pursuit of efficiency that characterized the 1990s and early 2000s gave way to a new paradigm—one that prioritized purpose and profit. While addressing crucial issues of employee burnout and societal expectations, this transformation inadvertently set in motion a chain of events that would profoundly impact data culture and leadership across organizations.
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When driving data projects, you will encounter business stakeholder challenges that often go unspoken. This is not always because people hold back but because they don't fully know how to vocalize their constraints.
If they can't directly address their requirement, chances are we can't either. To hear others' speech, we start by asking questions from different perspectives.
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Book Excerpt: While a fully funded budget that supports data as a service is an integral part of a data transformation’s financial picture, few are fully staffed or funded. Three-quarters of executives confirm their organization now has some form of data strategy (however rudimentary), but a paltry 16% say they have the skills and capabilities necessary to deliver it.[1] Even though the average staffing budget is growing yearly, finding the skills and capabilities to execute data projects is becoming harder and harder.
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With tell-me features and AI Tools, we forget the importance of and lose ambidexterity skills like managing details and thinking strategically. Additionally, the emphasis used to be on being able to talk to the box and not the people; now, we must reason with the box (and the people). Skills cultivating engaged stakeholders and executive sponsors weren’t emphasized as much but are now increasingly important. Those are radically different skills!
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Writing a book is a lot like getting a tattoo. It’s permanent. It marks a life transition. It's also 95% pain, 2.5% novelty, and 2.5% talking that novelty to others. It's proof I was able to push past the anxiety and deal with the pain to do something creative. Finishing is a wonderful feeling of accomplishment, proof that I made it past all the barriers.
Driving Data Projects is, first and foremost, a love letter to my students. The book highlights two main stumbling blocks they hit: understanding the data supply chain and their role in it and integrating key change management activities like working with executive sponsorship. I also observed these issues outside of the classroom--in almost every organization I've served. Everyone skins their knees on these issues--because they are hard.
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