Small wins provide a sense of accomplishment. If you are always focused on the horizon, you never have a sense of how close you are to your destination. You are truly always living in the future and never in the present. That's what makes smaller wins so important—much like beating most of the teams during a season leads to the ultimate championship.
Read MoreChange often can ignite or kill people’s faith in the future. Resilience with and dedication to making change happen depends on them perceiving change as an opportunity. Blind loyalty produces stagnation, atrophy of skills, and less big picture thinking. People will pass up opportunities for development, risking the preparedness of the group in order to “be taken care of.” In this scenario any change is threatening and will likely be sabotaged. They are not up to the challenge. On the flip side, people who are open to possibilities, curious, and interested in learning what might come from change, they often enable it.
Read MoreThe first chore in managing change is the toughest: self-management. Get that right, and you are halfway there. Examine your own attitude to learning and growth. Evaluate your personal investment in pushing for change. Sometimes the best management tool is a mirror.
Read MoreThis presentation is from a 1994 event hosted by Clare Crawford-Mason and Lloyd Dobyns to capture the Learning and Legacy of Dr. W. Edwards Deming. Russ knew Dr. Deming and speaks here about the difference between "continuous improvement" and "discontinuous improvement" as seen through the lens of systems thinking.
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