Russell “Russ” Ackoff was one of the great minds of the 20th century. He was a longtime resident of Philadelphia, Pennsylvania, and is widely recognized as one of the world’s leading authorities on Systems Thinking. For more than 20 years he was a professor of Systems Science at the Wharton School of business, and he was a lifelong friend of both Peter Drucker and W. E. Deming. His leadership theory defined a nascent branch of industrial engineering. He went on to write 30 other books, becoming one of the most influential management thinkers of our time.
Read MoreGREAT SPEECHES: IF RUSS ACKOFF GAVE A TED TALK
This presentation is from a 1994 event hosted by Clare Crawford-Mason and Lloyd Dobyns to capture the Learning and Legacy of Dr. W. Edwards Deming. Russ knew Dr. Deming and speaks here about the difference between "continuous improvement" and "discontinuous improvement" as seen through the lens of systems thinking.
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