This presentation is from a 1994 event hosted by Clare Crawford-Mason and Lloyd Dobyns to capture the Learning and Legacy of Dr. W. Edwards Deming. Russ knew Dr. Deming and speaks here about the difference between "continuous improvement" and "discontinuous improvement" as seen through the lens of systems thinking.
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This lecture was originally delivered to graduate students at the Naval Postgraduate School in Monterey, California, on March 28, 1995. The lecture was an introduction to a capstone course taught by Dr. Richard Hamming called “The Art of Doing Science and Engineering.”
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