Transparency and Explainability Don't Equal Trust
Trust is transitioning from institutional to "distributed," shifting authority from leaders to peers, which is often overlooked and perpetuates trust issues. If trust is predictable, it isn’t needed – is it? If the inner workings of AI, government, and the media were just more transparent, if we knew how they worked, we think we wouldn’t really need to “trust” so much. It would be more predictable.
Profiles in Craft: Maya Angelou
AWARENESS 101
Always be observing. Maintain an open mind. Be eager to improve. Increase awareness, increase choices, and ability to connect with others.
Profiles in Craft: Ray Eames
ATTENTION TO DETAIL 101
Attention to detail is the ability to focus attention on problem-solving toward a thorough and accurate outcome—regardless of the task.
Determining what's next: Finding the beauty in reluctance
Transformation and learning occur when our need to move forward overcomes our reluctance. These moments bring us from one state to another rather. In birth and death we have little choice or control over our circumstances and the change is abrupt. Then, there are those transitions and challenges where we have a great deal of choice and control. It might not seem like it at the time. Becoming a first-time manager, starting a pilgrimage, embarking on a new career, working our way through the ranks—these are all examples of change we invite into our lives, where we can manage our reactivity. Yet, when navigating our lives with uncertainty, our next step feels unbelievably foreign.
Modern Craft Skills: Awareness
We can become more aware by observing what is going on inside and around us. Except for personal experience, we learn everything we know from someone else. We learn by watching others, reading, or listening.
