Transparency and Explainability Don't Equal Trust

Trust is transitioning from institutional to "distributed," shifting authority from leaders to peers, which is often overlooked and perpetuates trust issues. If trust is predictable, it isn’t needed – is it? If the inner workings of AI, government, and the media were just more transparent, if we knew how they worked, we think we wouldn’t really need to “trust” so much. It would be more predictable.

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