Mastering data governance has become a critical challenge for insurers in today's rapidly evolving insurance landscape. Many companies struggle to balance fostering innovation and maintaining regulatory compliance. This blog post will explore the complexities of insurance data governance, highlighting the pitfalls and best practices.

In his provocative 2003 Harvard Business Review article “IT Doesn't Matter,” Nicholas Carr argued that information technology (IT) had become a commodity, stripped of strategic advantage [1]. As a data translator working at the intersection of business, data, and IT teams, I find Carr's assertion not just misguided but potentially dangerous for organizations navigating today’s data-driven landscape. While Carr’s cautionary notes about overinvestment have merit, his core argument fundamentally misunderstands the evolving role of IT in modern enterprises.