If knowledge, expertise, and training do not protect against overconfidence, what does? There is one thing that everyone can do. Research advises us to embrace empathy and understanding. Consider the reasons that you may be wrong. Reducing overconfidence in yourself or others, requires us to ask: How are we mistaken? What conditions might my conclusions be incorrect? These questions are hard because we generally enter discussions attempting to prove we are right. Engaging in thinking exercises that we might fail brings up our vulnerabilities. Being vulnerable reduces our overconfidence and increases our sense of humility with our expertise.
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